Mission & Values
At IBC Santa Ana, our mission goes beyond buying and selling tanks. We are building a more sustainable future for industrial packaging -- one container at a time.
Request a Quote
Get personalized pricing for your needs
Extending the Life of Every Container
“To provide businesses with affordable, high-quality IBC tank solutions while maximizing the useful life of every container and minimizing the environmental impact of industrial packaging.”
We accomplish this mission through expert reconditioning, responsible recycling, reliable logistics, and a relentless focus on customer satisfaction. Every decision we make is measured against this standard: does it create value for our customers while being responsible to our environment?
Our Purpose
To be the bridge between businesses that no longer need their IBC tanks and businesses that do, creating value for both while protecting the environment.
Our Promise
To deliver honest assessments, quality products, fair pricing, and reliable service on every interaction -- no exceptions, no excuses.
Our Impact
To divert thousands of tons of industrial packaging waste from landfills, reduce the demand for new container production, and demonstrate that sustainability is good business.
Our Core Values
These six values are the foundation of our company culture and the lens through which we evaluate every business decision.
Quality Without Compromise
Every IBC tank that leaves our facility meets rigorous inspection standards. We test for structural integrity, valve function, seal quality, and cleanliness. Our multi-point inspection process ensures that whether you purchase a new or reconditioned tank, you receive a product you can trust for your application.
- 6-point inspection on every reconditioned tank
- Pressure testing to verify leak-free operation
- Valve replacement when wear exceeds acceptable thresholds
- Grading system (A, B, C) for transparent quality communication
- Food-grade cleaning certified to FDA standards
Environmental Stewardship
We believe the industrial packaging industry has a responsibility to reduce its environmental footprint. Through our recycling and reconditioning programs, we extend the useful life of IBC tanks and ensure that materials are recovered responsibly when containers reach end-of-life.
- 2,000+ tons of material diverted from landfills since 2013
- 85% material recovery rate on recycled tanks
- Comprehensive tracking of environmental metrics
- Customer documentation for sustainability reporting
- Goal: 10,000 tons diverted by 2030
Customer-First Approach
We listen to our customers and adapt our services to meet their evolving needs. From flexible payment terms and volume discounts to custom cleaning protocols and scheduled deliveries, we build our solutions around what matters most to you.
- Dedicated account managers for high-volume customers
- Volume discounts starting at 10+ tanks
- Net-30 payment terms for qualified businesses
- Custom cleaning protocols for specialized applications
- Scheduled recurring delivery programs
Transparency & Honesty
We provide honest assessments of every tank we sell. If a container has cosmetic wear, we will tell you. If a tank is not suitable for your application, we will recommend an alternative. Clear pricing, accurate descriptions, and no surprises -- that is our promise.
- Accurate grading with detailed condition descriptions
- Previous contents documentation when available
- Upfront pricing with no hidden fees or surcharges
- Honest recommendations even when it means a lower sale
- Satisfaction guarantee on all reconditioned tanks
Continuous Improvement
We are never satisfied with the status quo. Our team constantly evaluates new cleaning technologies, logistics strategies, and customer service practices to improve efficiency, quality, and the overall experience of working with IBC Santa Ana.
- Regular investment in cleaning and processing equipment upgrades
- Route optimization technology for faster, more efficient deliveries
- Ongoing staff training and professional development programs
- Customer feedback integration into process improvements
- Digital tools for faster ordering, tracking, and communication
Community & Partnership
We see our customers as partners, not transactions. Many of our clients have been with us for over a decade because we invest in the relationship. We also support our local Santa Ana community through job creation and environmental education initiatives.
- Local hiring and skill development in Santa Ana
- Environmental education partnerships with community organizations
- Donations of IBC tanks to community garden and water projects
- Mentorship programs for aspiring entrepreneurs in the recycling space
- Active participation in industry trade associations and events
Committed to a Sustainable Future
Environmental responsibility is not a side project at IBC Santa Ana -- it is central to everything we do. Our three-pillar approach ensures that every IBC tank is handled with maximum resource efficiency.
Reduce
By reconditioning and reselling used IBC tanks, we reduce the demand for new container production by an estimated 70% across our customer base. Fewer new tanks manufactured means less raw material extraction, lower energy consumption, and reduced carbon emissions.
- Extended tank lifecycle through professional reconditioning
- Reduced demand for virgin plastic and steel production
- Lower carbon footprint for our customers' supply chains
- Less energy consumed in manufacturing new containers
- Decreased extraction of raw petroleum and iron ore
Reuse
Each year, we give more than 10,000 IBC tanks a second, third, or even fourth life. Our thorough cleaning and inspection process ensures that reused tanks perform just as reliably as new ones for compatible applications.
- Multi-stage cleaning for food-grade, chemical, and general use
- Rigorous inspection and testing before resale
- Matching tank history to appropriate new applications
- Valve and gasket replacement to restore like-new function
- Grading system ensures customers know exactly what they receive
Recycle
When a tank truly reaches the end of its useful life, our recycling program recovers valuable materials. HDPE plastic is processed into resin pellets, steel cages are sent to metal recyclers, and pallets are repaired or chipped for other uses.
- HDPE plastic recovery and pelletization
- Steel cage recycling through certified metal recyclers
- Wooden and composite pallet repurposing
- 85% material recovery rate on recycled tanks
- Comprehensive documentation and tracking of all recycled materials
Our Environmental Impact
Numbers that reflect our ongoing commitment to keeping IBC tanks out of landfills and in productive use.
The Ripple Effect of Reuse
When you purchase a reconditioned IBC tank instead of a new one, the environmental benefits go far beyond just keeping one container out of a landfill. Consider the full lifecycle: a new 275-gallon composite IBC requires approximately 130 pounds of virgin HDPE plastic (derived from petroleum), 80 pounds of galvanized steel (requiring iron ore mining and smelting), and energy-intensive manufacturing processes that produce significant CO2 emissions.
By reusing that container, you avoid all of those upstream impacts. Multiply that across the 10,000+ tanks we process annually, and the cumulative environmental benefit is enormous. Our customers collectively prevent the consumption of hundreds of tons of virgin plastic and steel each year, reduce carbon emissions by thousands of metric tons, and save millions of gallons of water that would have been used in new container manufacturing.
This is what we mean when we say our mission goes beyond buying and selling tanks. Every transaction is an environmental act, and every customer who chooses reconditioned is a partner in building a more sustainable industrial economy.
How Our Mission Serves Your Industry
Our mission of extending container life and reducing waste creates tangible benefits for businesses across every industry we serve.
Food & Beverage
By providing reconditioned food-grade IBC tanks at 40-60% less than new, we help food producers and beverage companies reduce their packaging costs without compromising on safety or quality. Our FDA-compliant cleaning process ensures food-grade integrity.
Agriculture
Farms and agricultural operations across the Inland Empire and beyond use our reconditioned tanks for irrigation, fertilizer storage, and liquid feed. The cost savings allow smaller farms to invest more in their core operations.
Chemical Manufacturing
We help chemical companies manage their container inventory efficiently through buyback programs, scheduled deliveries, and recycling services. Our grading and documentation system ensures proper matching of tanks to chemicals for safety compliance.
Cleaning Products
Soap, detergent, and sanitizer manufacturers are among our most loyal customers. They appreciate our high-volume availability, consistent quality, and competitive pricing that helps them maintain healthy margins in a competitive market.
Water Treatment
Water treatment facilities rely on our tanks for storing treatment chemicals, RO permeate, and brine solutions. Our ability to source tanks previously used for compatible products simplifies their procurement process.
Construction & Landscaping
Our economy-grade (Grade C) tanks are popular with construction companies and landscapers for water storage, dust control, and equipment washing. These tanks offer the best value per gallon for non-critical applications.
Our Vision for the Future
Our mission is our compass. Our vision is our destination. Here is what we are working toward at each stage of our growth.
Short-Term Vision (2025-2027)
In the near term, we are focused on deepening our service capabilities and expanding our reach within Southern California. This includes upgrading our cleaning and inspection equipment, growing our transportation fleet, enhancing our digital platforms, and building stronger relationships with our existing customer base. We aim to reach 750 active customers and process 15,000 tanks annually by 2027.
- Upgrade to next-generation automated cleaning systems
- Expand fleet to reduce delivery lead times by 25%
- Launch enhanced online ordering and inventory management platform
- Achieve 750 active customer accounts
- Process 15,000 tanks annually
Medium-Term Vision (2027-2030)
Over the medium term, our focus shifts to geographic expansion and environmental impact scaling. We plan to establish satellite operations in key Southern California markets, significantly increase our recycling capacity, and begin transitioning our fleet to low-emission vehicles. Our flagship environmental goal is to divert 10,000 total tons of material from landfills by 2030.
- Open satellite operations in Los Angeles and San Diego areas
- Divert cumulative 10,000 tons of material from landfills
- Achieve 95% material recovery rate on recycled tanks
- Begin fleet transition to electric or hybrid vehicles
- Serve 1,000+ active customers across the region
Long-Term Vision (2030+)
Looking further ahead, we envision IBC Santa Ana as the leading IBC container management company on the West Coast. Our long-term goals include expanding statewide, achieving carbon-neutral operations, pioneering closed-loop container management programs, and establishing industry-leading standards for IBC reconditioning quality and environmental responsibility.
- Expand service coverage to all major California markets
- Achieve carbon-neutral operations across all facilities
- Establish industry-standard quality certifications for reconditioning
- Pioneer closed-loop IBC management programs with major manufacturers
- Set the benchmark for environmental responsibility in industrial packaging
What You Can Expect from Us
Honest Assessments
Every tank we sell comes with an accurate description of its condition, history, and suitability for various applications. No hidden defects, no misleading grades. We use a clear A/B/C grading system and provide detailed descriptions of what each grade means so you can make an informed decision.
Fair Pricing
We price our products competitively and transparently. Whether you are buying a single tank or a full truckload, you will receive straightforward pricing with no hidden fees. Our volume discounts reward larger orders, and our net-30 terms help manage cash flow for qualified businesses.
Responsive Service
We understand that your business cannot wait. Our team responds to inquiries promptly, processes orders quickly, and delivers on the schedule we promise. For local Orange County customers, we offer same-day delivery on in-stock items. Email us at info@ibcsantaana.com and expect a response within one business day.
Environmental Accountability
We track and report our environmental impact transparently. When you work with IBC Santa Ana, you can quantify the positive environmental difference your purchasing decisions make. We provide documentation of container reuse and recycling metrics for customers who report on sustainability.
Expert Guidance
Not sure which tank, material, or grade is right for your application? Our team has decades of combined experience across every major industry. We provide personalized recommendations based on your specific needs, whether you are storing food products, chemicals, water, or anything in between.
Consistent Reliability
We deliver what we promise, when we promise it. Our logistics team coordinates every pickup and delivery with precision, our inventory management ensures product availability, and our quality control processes guarantee that every tank meets the standards we have described. You can count on us, order after order.
Our Sustainability Goals for 2030
We have set ambitious but achievable targets to increase our positive impact over the next several years.
How We Measure Success
We believe that what gets measured gets managed. Here are the key metrics we track to ensure we are living our mission every day.
Customer Satisfaction Rate
98%Measured through post-delivery surveys and repeat purchase rates. Our goal is 100%, and we investigate every instance of dissatisfaction to identify and resolve root causes.
Material Diversion Rate
100%Of all tanks that enter our facility, 100% are either reconditioned for resale or recycled for material recovery. Zero tanks go directly to landfill from our operation.
On-Time Delivery Rate
96%Percentage of deliveries completed within the promised timeframe. We track every delivery and analyze delays to continuously improve our logistics performance.
Quality Return Rate
<1%Percentage of tanks returned due to quality issues. Our multi-point inspection process catches issues before they reach customers, resulting in an industry-leading return rate.
Employee Retention
90%+Annual employee retention rate. Our team is our greatest asset, and high retention ensures that experienced, knowledgeable staff are serving our customers.
Environmental Impact Growth
15% YoYYear-over-year growth in tons of material diverted from landfills. We are growing our environmental impact faster than our revenue, which means we are making more of a difference every year.
Share Our Vision?
If you believe in sustainable business practices and want a partner who shares those values, we would love to work with you. Contact us today to discuss how we can meet your IBC tank needs responsibly. Email us at info@ibcsantaana.com or visit us at 1020 S Linwood Ave, Santa Ana, CA 92705.